Frequently Asked Questions

Everything you need to know about your DSPTCH order and our premium gear.

What is the standard shipping time for domestic orders?

Domestic orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.

What is your return policy?

We accept returns on all unused and unwashed items within 30 days of delivery. Please ensure all original tags are attached and the item is in its original packaging.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How do I care for my DSPTCH technical apparel?

To maintain the integrity of our technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or fabric softeners.

Are your products covered by a warranty?

All DSPTCH products come with a lifetime guarantee against manufacturing defects in materials and workmanship. This does not cover normal wear and tear or misuse.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.