Returns & Exchanges

At DSPTCH, we stand by the quality of our gear and want to ensure you are fully satisfied with your purchase. We offer returns and exchanges on all unused items in their original packaging within 30 days of the delivery date.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the gear is in new and sellable condition.

3

Label and Ship

Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.

4

Quality Check and Refund

Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing